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Customer Comments

Thanks Emma Love your Jewellery - so unusual & quirky!! Will keep shopping with you Thanks

Karen (February 2013)

Dear Emma, I have received the scarf, which is lovely! Thank you for your help.

Jessica (January 2013)

Dear Emma I have just received my replacement necklace. Many thanks for your amazing customer service - your speed and efficiency are very much appreciated. Kind regards

Jill (January 2013)

Hi, this is just a message to say thanks so much for the recent items I've ordered from your site. I got the button earrings for Christmas and just received the button bracelet, both got delivered very quickly and well presented in the lovely gift bag!!

Lorna (January 2013)

Thank you so much for replying and sorting this out. It is much appreciated....I have just discovered your lovely website and am sure I will be back for more especially with such good customer service!! Have a lovely Christmas. KR

Orla (December 2012)

As you will see this is my third order absolutely delighted with the items I have ordered. Your service is excellent

Evelyn (October 2012)

Hi Emma Thank you so very much for the replacement brooch which arrived on Saturday. Your customer service is second to none, and I really appreciate you replacing this for me. Please be assured I will not hesitate to buy pieces from your ranges in the future. Thanks again and best wishes

Lynn (July 2012)

Hi Emma I can't recall if I sent you a thank you note for the replacement necklace and compllimentary earings you recently shipped to me. I am very pleased with them, and wanted to say thank you very much for providing them. I was particularly impressed with the customer service that you provided. In future, I will keep your details and will definitley recommend the website to my friends. Kind regards, and again my thanks,

Liz (April 2012)

Dear Emma, I’m delighted with my replacement necklace which arrived promptly last Saturday. Sincere thanks for your helpful attitude . Many other companies could learn from this high standard of customer care. as a direct result of your care & attention I have a very positive perception of your company. Best wishes

Deirdre (March 2012)

Just to say a huge thank you for my recent order, as usual beautifully packaged including the extra gift bag, much appreciated and speedy delivery

Frances (January 2012)

Thanks so much for sourcing the matching necklace - cheque on its way to you. My thanks for such brilliant service. It was seeing the other testimonials that encouraged me to contact you and you have certainly "come up with the goods!"

Pam (January 2012)

Just to say a big thank you for your help regarding a necklace and bracelet I purchased from the Glass Centre Sunderland. I do enjoy wearing your designs and appreciate the assistance you have given. I am looking forward to seeing your new collection and no doubt there will be something which will be very desirable. Wishing you all a very Merry Christmas with a very busy year ahead.

Pauline (December 2011)

Hi Emma, I am writing to let you know how incredibly impressed I have been with your company. I ordered the necklace last Sunday and it arrived on Tuesday - beautifully packaged I should hasten to add. I will certainly be using you again and have been really delighted with both the help you personally gave me and the efficiency of the organisation. By the way, I LOVE my necklace too! Kind regards

Debbie (October 2011)

Oh well - never mind. Thanks again for all your assistance Emma - you've been really helpful and I can't fault your customer service skills. Best regards

Paul (September 2011)

Hi Emma, Just to let you know that my bracelet arrived fine on Saturday morning. Thank you so much for your excellent customer service and fast response. I am very impressed. Regards, Suzanne.

Suzanne (June 2011)

Hi Emma, Thank you so much for your positive reply that’s really wonderful!! I will get a cheque sent off tomorrow!! Many thanks I am really grateful for your assistance and excellent customer care!

Barbara (May 2011)

Thank you - I have been looking for a different hair accessory for months and found one of your acrylic flowers in a local shop; keep up the good work in producing different looks. Together with one of your bracelets you have just completed an occasion outfit for me in style!

Jeanette (May 2011)

Hi Emma Thank you so much. Necklace arrived today resulting in one delighted wife. Fantastic service and very happy customers Regards Steve

Steve (April 2011)

Hello Emma Thank you for sending the bracelet so promptly. I am very pleased with it. You are a very pleasant and efficient person/company to deal with. Best wishes

Jane (February 2011)

I received the three bracelets and they are FANTASTIC - every time I have worn them I have had many compliments and I am so pleased with them - they dress up jeans and look good with business wear. Thank you so much for getting the bracelets for me - excellent product and excellent customer service.

Karen (February 2011)

I got one of your necklaces for my birthday, have since ordered another and now have ordered 2 as presents. I am very pleased with the quality of the beads. They are even better than they look in the photographs!

Maggie (January 2011)

Hi Could I congratulate you on your excellent and speedy service. I placed an order on Monday night and received it on Wednesday. Beautifully wrapped and presented I will definitely be using your online service again and recommending you to others.

Catherine (January 2011)

Dear Emma Just wanted to let you know my order arrived today which in itself is incredibly quick! but also to say how thrilled I am with the beautiful earrings and brooch, they are even better than I anticipated and I have already recommended my mother buys one of the brooches for her friend! I am so impressed by your personable and efficient service so once again thank you very much! Many kind regards Candida

Candida (November 2010)

Dear Emma, The necklace has arrived...such excellent service. Its brilliant and is being worn as we speak. A huge thank you to you and the girls. Enjoy a well-deserved rest this weekend. All good wishes, Sally

Sally (August 2010)

Thank you so so much for going to so much trouble. AMAZING customer service... I will look forward to the new ranges that are coming out. Again Thank you. Janie

Janie (August 2010)

Dear One Button, I received my order today and was incredibly impressed with the speed of delivery and stunning products - I am absolutely delighted with my neckace and bracelet. I have a suggestion however as to your website; it would be useful if you stated the measurements and sizes of your products and also if you had a "search" facility. Once again, thank you for the amazing service and unique jewellery - I have already recommended One Button to several friends (and the friend who was at my house when the items arrived today was also most impressed)! Yours sincerely, Liz

Liz (August 2010)

I received my order yesterday These bangles are absolutely fabulous, I am more than impressed.. these are a little gift for my daughters teacher.. I can't believe how many of my friends have never heard of one button - so hopefully when the other teachers see these they will get hooked ... Do you think you will be getting funky bangles in at this price again - they are ideal for teachers christmas gifts - I'll keep an eye on the website for these.. Thank you for your much appreciated correspondance... Hopefully I'll have another order in the very near future.

Hazel (June 2010)

I ordered my necklace mid afternoon yesterday and I received it this morning. I was amazed at the speed you deliver! Many thanks for the beautiful necklace which has the perfect colours to match my new outfit. Thank you once again for your very efficient service.

Julie (May 2010)

Thank you for your email. I have successfully made my purchase. I wish to thank you for the prompt and efficient manner with which you dealt with my queries. I will have no hesitation recommending your customer service.

(May 2010)

Hello and I owe you an apology....... I received my order in two days of actually ordering and what can I say..... They are absolutely fantastic and every time I have worn them I have had the most amazing responses. To say I am pleased with my necklace and bracelet would be an understand statement!! I am 53 years old but young at heart and these two pieces make me feel GREAT!!!!! I have a few things on my wish list and hopefully...... Again thank you Kind regards Karen

Karen (May 2010)