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Customer Comments

Just to say a huge thank you for my recent order, as usual beautifully packaged including the extra gift bag, much appreciated and speedy delivery

Frances (January 2012)

Thanks so much for sourcing the matching necklace - cheque on its way to you. My thanks for such brilliant service. It was seeing the other testimonials that encouraged me to contact you and you have certainly "come up with the goods!"

Pam (January 2012)

Just to say a big thank you for your help regarding a necklace and bracelet I purchased from the Glass Centre Sunderland. I do enjoy wearing your designs and appreciate the assistance you have given. I am looking forward to seeing your new collection and no doubt there will be something which will be very desirable. Wishing you all a very Merry Christmas with a very busy year ahead.

Pauline (December 2011)

Hi Emma, I am writing to let you know how incredibly impressed I have been with your company. I ordered the necklace last Sunday and it arrived on Tuesday - beautifully packaged I should hasten to add. I will certainly be using you again and have been really delighted with both the help you personally gave me and the efficiency of the organisation. By the way, I LOVE my necklace too! Kind regards

Debbie (October 2011)

Oh well - never mind. Thanks again for all your assistance Emma - you've been really helpful and I can't fault your customer service skills. Best regards

Paul (September 2011)

Hi Emma, Just to let you know that my bracelet arrived fine on Saturday morning. Thank you so much for your excellent customer service and fast response. I am very impressed. Regards, Suzanne.

Suzanne (June 2011)

Hi Emma, Thank you so much for your positive reply that’s really wonderful!! I will get a cheque sent off tomorrow!! Many thanks I am really grateful for your assistance and excellent customer care!

Barbara (May 2011)

Thank you - I have been looking for a different hair accessory for months and found one of your acrylic flowers in a local shop; keep up the good work in producing different looks. Together with one of your bracelets you have just completed an occasion outfit for me in style!

Jeanette (May 2011)

Hi Emma Thank you so much. Necklace arrived today resulting in one delighted wife. Fantastic service and very happy customers Regards Steve

Steve (April 2011)

Hello Emma Thank you for sending the bracelet so promptly. I am very pleased with it. You are a very pleasant and efficient person/company to deal with. Best wishes

Jane (February 2011)

I received the three bracelets and they are FANTASTIC - every time I have worn them I have had many compliments and I am so pleased with them - they dress up jeans and look good with business wear. Thank you so much for getting the bracelets for me - excellent product and excellent customer service.

Karen (February 2011)

I got one of your necklaces for my birthday, have since ordered another and now have ordered 2 as presents. I am very pleased with the quality of the beads. They are even better than they look in the photographs!

Maggie (January 2011)

Hi Could I congratulate you on your excellent and speedy service. I placed an order on Monday night and received it on Wednesday. Beautifully wrapped and presented I will definitely be using your online service again and recommending you to others.

Catherine (January 2011)

Dear Emma Just wanted to let you know my order arrived today which in itself is incredibly quick! but also to say how thrilled I am with the beautiful earrings and brooch, they are even better than I anticipated and I have already recommended my mother buys one of the brooches for her friend! I am so impressed by your personable and efficient service so once again thank you very much! Many kind regards Candida

Candida (November 2010)

Dear Emma, The necklace has arrived...such excellent service. Its brilliant and is being worn as we speak. A huge thank you to you and the girls. Enjoy a well-deserved rest this weekend. All good wishes, Sally

Sally (August 2010)

Thank you so so much for going to so much trouble. AMAZING customer service... I will look forward to the new ranges that are coming out. Again Thank you. Janie

Janie (August 2010)

Dear One Button, I received my order today and was incredibly impressed with the speed of delivery and stunning products - I am absolutely delighted with my neckace and bracelet. I have a suggestion however as to your website; it would be useful if you stated the measurements and sizes of your products and also if you had a "search" facility. Once again, thank you for the amazing service and unique jewellery - I have already recommended One Button to several friends (and the friend who was at my house when the items arrived today was also most impressed)! Yours sincerely, Liz

Liz (August 2010)

I received my order yesterday These bangles are absolutely fabulous, I am more than impressed.. these are a little gift for my daughters teacher.. I can't believe how many of my friends have never heard of one button - so hopefully when the other teachers see these they will get hooked ... Do you think you will be getting funky bangles in at this price again - they are ideal for teachers christmas gifts - I'll keep an eye on the website for these.. Thank you for your much appreciated correspondance... Hopefully I'll have another order in the very near future.

Hazel (June 2010)

I ordered my necklace mid afternoon yesterday and I received it this morning. I was amazed at the speed you deliver! Many thanks for the beautiful necklace which has the perfect colours to match my new outfit. Thank you once again for your very efficient service.

Julie (May 2010)

Thank you for your email. I have successfully made my purchase. I wish to thank you for the prompt and efficient manner with which you dealt with my queries. I will have no hesitation recommending your customer service.

(May 2010)

Hello and I owe you an apology....... I received my order in two days of actually ordering and what can I say..... They are absolutely fantastic and every time I have worn them I have had the most amazing responses. To say I am pleased with my necklace and bracelet would be an understand statement!! I am 53 years old but young at heart and these two pieces make me feel GREAT!!!!! I have a few things on my wish list and hopefully...... Again thank you Kind regards Karen

Karen (May 2010)

Emma, I have just picked up the Necklace. I cannot thank you enough for all your help with this. It really has made my day to get it replaced. I will not hesitate to purchase from One Button again. Your customer service, and by that I mean you personally, is second to none! Many thanks again. Caroline One very happy customer

Caroline (May 2010)

Hi Just received my purchases delighted with my purchases and they were so prompt will be telling all my friends Loretta

Loretta (April 2010)

Hi Emma, My new necklace arrived this morning!! Thank you once more for a brilliant service, you have been more than helpful, I am very impressed as so many times these days customer service and satisfaction seem to have been forgotten. Once again I thank you.

Suzanne (March 2010)

Dear One Button, Excellent service, great items, just love your stuff!

Valerie (January 2010)

Dear Emma, Thanks for the prompt dealing of my returns and the high level of customer service experienced as a result of purchasing items from you. I shall visit again Regards and Happy New Year

Lisa (January 2010)

As a massive fan of your jewellery I received the long lace tie necklace with beads & it is FAB!!!! so different with beautiful coloured beads.A birthday present which I will treasure! Thank you one button

Karen (December 2009)

Just have to say I’ve bought from you twice recently. Your service is excellent and your products are lovely. I hope to be using you a lot more in future!

Anne (December 2009)

Thank you for your prompt efficient service, couldn't believe it when the goods arrived the next day and with recorded delivery. The necklace was lovely, much better than I expected. My daughter will be delighted with it. Will definitely shop with you again. Merry Christmas to you all

Frances (December 2009)

Hi Emma, Just to let you know that the necklace has arrived and I am very pleased with it. I am impressed with One Button, yourself and your service and wish you every luck with the business.

Zena (December 2009)