Delivery Information
Your order will arrive within 2-3 working days (UK). All orders will be despatched by Royal Mail First Class Delivery as standard.
Late Or Lost Deliveries
If your delivery is late arriving, please contact us and we will check the tracking system and confirm the status of your delivery. We will then give you the tracking number so that you can check with your local sorting office. Very often it is simply a case that they have attempted to deliver and not left a calling card.
In the event of a non-delivery it is our intention to help you avoid any inconvenience. If the item is time critical we can despatch another immediately provided we have credit card details to guarantee payment in the event the original turns up. This way you will not be inconvenienced further as the Royal Mail will not offically classify and parcel lost until 15 working days have elapsed by which time your important event date may have passed.
If for any reason you wish to have a refund instead this can be authorised back onto your card after the 15 working days time frame has elapsed and the Royal Mail acknowledges the loss.
Current Shipping Charges
| Destination | Service | Transit | Price |
|---|---|---|---|
| UK | Standard Royal Mail Recorded (Sign For) First Class | 2-3 working days | £2.95 |
| Europe | Standard Royal Mail Recorded (Sign For) First Class | 3-5 working days | £4.95 |
| Rest of World | Standard Royal Mail Recorded (Sign For) First Class | 5-10 working days | £5.95 |
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